Once we accept your order, we aim to deliver your product(s) within the time frame specified below.
For online purchases, you can request that your products be delivered to your preferred address.
Some offers and promotions may have different delivery timeframes, which will be specified in the terms and conditions of each promotion. If you have any questions regarding your order, you can contact us via email at info@rainwater.com.tr or call us at 444 0 420.
Products may sometimes be delivered separately; however, in such cases, no additional delivery fee will be charged. If you order a product that is out of stock for more than a week, it will be shipped to you using your chosen delivery method once it becomes available again. You will be notified via email when your order has been shipped.
If we determine that the delivery address is unreliable (e.g., a public mailing address or a P.O. Box), we reserve the right to refuse delivery. If this affects your order, we will inform you as soon as possible.
If no one is available at the address when the courier arrives, a “Not at Home” card will be left with instructions for a second delivery attempt at no extra charge. However, additional fees may apply for a third delivery attempt.
As stated in the Distance Sales Agreement: “7.13 The maximum number of products that the Seller may sell under this Agreement is three (3). No institution, organization, or individual other than the Seller and its authorized resellers has the right to sell any of the Seller’s products. Products purchased from this website may not be resold to third parties in any way or offered for sale through any method. Purchased products cannot be used for promotional or other commercial purposes, including but not limited to competitions and sweepstakes. If the Buyer violates this provision, they agree, declare, and undertake to pay the Seller a penalty amounting to twice the value of the products purchased and resold to third parties. The payment of this penalty does not affect the Seller’s right to claim compensation for damages incurred due to the breach of the Agreement.”
Rainwater products, accessories, and spare parts:
You have 14 days from the date of receipt to return your order.
To cancel an order:
In cases of force majeure, such as emergencies or natural disasters, we may be unable to fulfill deliveries. If this occurs, we will contact you as soon as possible.
Rainwater collects customer comments and scores in order to serve you better.
We improve ourselves and our systems with comments and scores from our customers.
Reliable water purifiers that we have designed with inspiration from nature, protecting healthy life, facilitating access to quality drinking water, pioneering with their technologies...
Because your happiness of life is priceless for us!
A healthy human body is slightly alkaline. In order to work in perfect balance, it also wants to stay alkaline! Of course your drinking water is always pH 8 + Alkaline
We need more and better antioxidants to minimise the risks posed by free radicals in the air we breathe, in what we consume. With Rainwater, the ORP value of your drinking water is -300
Smart water purification technologies that think of you, always follow the filter change time for you so that you can consume healthy drinking water. Of course, with Rainwater, your tap is LED and smart.
We use steel tanks so that your drinking water is always sterile and safely stored. Of course, with Rainwater, your water tank is made of 304 stainless steel.
Use with confidence, be comfortable with its ergonomic design; our water purification technologies save space in your kitchen with their minimal dimensions.
360-degree installation solutions for every type of kitchen in minutes. Of course, with Rainwater your water treatment is ready for safe use in all kitchens
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