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Rainwater

Product Help and Support

Whether you’re doing something small or starting something new, Rainwater is always looking for new ways to push boundaries. We would love to hear what you think about our products and services. Please schedule a service appointment, and we will assist you as soon as possible.

"We are always by your side, not only during the sales process but also with the services we provide after the sale."

“Please select the issue related to your product from the following fault options. By submitting the form to us, we will have more detailed information about the issue with your product.


For service requests for multiple devices and other inquiries or suggestions, please call the Rainwater Call Center at 444 0 420.”


    The information you enter on this form will be used to contact you regarding your enquiry, we will periodically send you emails with updates and news - you will be able to opt out of these at any time. See our privacy policy for full details on how we protect and manage your data.

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    Customer Reviews

    Rainwater collects customer comments and scores in order to serve you better.
    We improve ourselves and our systems with comments and scores from our customers.

    What Makes Us Who We Are?

    Reliable water purifiers that we have designed with inspiration from nature, protecting healthy life, facilitating access to quality drinking water, pioneering with their technologies...
    Because your happiness of life is priceless for us!

    Alkaline

    A healthy human body is slightly alkaline. In order to work in perfect balance, it also wants to stay alkaline! Of course your drinking water is always pH 8 + Alkaline

    ORP

    We need more and better antioxidants to minimise the risks posed by free radicals in the air we breathe, in what we consume. With Rainwater, the ORP value of your drinking water is -300

    Smart taps with LED light indicator

    Smart water purification technologies that think of you, always follow the filter change time for you so that you can consume healthy drinking water. Of course, with Rainwater, your tap is LED and smart.

    Stainless steel storage tanks

    We use steel tanks so that your drinking water is always sterile and safely stored. Of course, with Rainwater, your water tank is made of 304 stainless steel.

    Small Footprint

    Use with confidence, be comfortable with its ergonomic design; our water purification technologies save space in your kitchen with their minimal dimensions.

    Easy Assembly

    360-degree installation solutions for every type of kitchen in minutes. Of course, with Rainwater your water treatment is ready for safe use in all kitchens

    More Information

    Guarantee

    Warranty periods and warranty conditions

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    Points of Sale

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    News & Announcements

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    Discover service points

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    Solution Partnership

    Partner with Rainwater.

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    Online Service Request

    Create a request for repair.

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    Curiosities

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    Customer Reviews

    Find out about our customers' experiences with us.

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    Clarification Text GDPR.

    Learn your GDPR privacy rights.

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